ruby888 is committed to protecting the privacy and personal data of every Filipino player on our platform. This Privacy Policy explains what information we collect, how we use it, and your rights under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).
ruby888 ("ruby888," "we," "us," "our") operates the online gaming platform accessible at ruby888.club, offering casino games, sports betting, bingo, and related services to Filipino players across Luzon, Visayas, and Mindanao. ruby888 is the Data Controller responsible for your personal data processed through the ruby888 platform.
ruby888 operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR) and is registered with the National Privacy Commission (NPC) of the Republic of the Philippines as required under Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations.
This Privacy Policy applies to all personal data collected through the ruby888 website, mobile platform, customer support channels, and any other ruby888-operated service. It does not apply to the practices of third-party payment processors, game software providers, or other external entities whose privacy practices are governed by their own respective policies.
ruby888 collects the following categories of personal data from registered players and website visitors:
ruby888 does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, or biometric data beyond what is strictly required for identity verification under PAGCOR and AMLA compliance obligations.
ruby888 collects personal data through the following means:
Under the Philippine Data Privacy Act, ruby888 processes your personal data on the following legal bases:
| Legal Basis | Examples of Processing |
|---|---|
| Contractual necessity | Account registration, processing deposits and withdrawals, providing access to games, responding to support requests |
| Legal obligation | KYC identity verification, AMLA compliance, PAGCOR regulatory reporting, age verification (21+), tax obligations |
| Legitimate interests | Fraud detection and prevention, platform security, service improvement analytics, responsible gaming monitoring |
| Consent | Marketing communications (email/SMS promotions), optional analytics cookies, personalized game recommendations |
Where ruby888 processes your data on the basis of consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
ruby888 uses collected personal data for the following purposes:
ruby888 does not sell, rent, or otherwise trade your personal data to third parties for their own marketing purposes. ruby888 shares personal data only in the following circumstances:
ruby888 engages trusted third-party service providers who process personal data on ruby888's behalf under strict contractual data processing agreements. These include payment processors (GCash, Maya, banking partners), identity verification providers, cloud hosting infrastructure, fraud screening services, and customer support platform operators. All such providers are required to process data only on ruby888's documented instructions and to implement appropriate security measures.
ruby888 discloses personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities where required by law, lawful order, or regulatory obligation. ruby888 complies with all lawful requests for information from competent Philippine authorities.
Certain game providers who supply live casino or slot content to ruby888 may receive limited technical session data (such as session tokens and bet amounts) necessary to deliver game functionality. These providers are contractually restricted from using this data for any purpose beyond game delivery.
In the event of a merger, acquisition, or sale of ruby888 assets, personal data may be transferred to the successor entity, subject to equivalent privacy protections and notification to affected players as required by applicable law.
ruby888 may disclose personal data where necessary to establish, exercise, or defend legal claims in Philippine courts or arbitration proceedings.
ruby888 uses cookies and similar tracking technologies on its platform. The following categories of cookies are used:
| Category | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session management, ruby888 login authentication, security tokens, load balancing | No — essential for platform function |
| Functional | Language preferences, game display settings, "remember me" login feature | No — enhances user experience |
| Analytics | Aggregated usage statistics, page performance metrics, error tracking | Yes |
| Marketing | Tracking campaign attribution for ruby888 promotions | Yes |
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in to and use the ruby888 platform.
ruby888 retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, ruby888 will securely delete or anonymize personal data in accordance with NPC-approved disposal methods.
ruby888 implements a comprehensive information security program designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Key security measures include:
No internet transmission is 100% secure. While ruby888 maintains robust technical and organizational security measures, we cannot guarantee absolute security of data transmitted to our platform. If you believe your ruby888 account has been compromised, contact our support team immediately.
ruby888 primarily stores and processes personal data on servers located within the Philippines or in jurisdictions that the National Privacy Commission has determined provide an adequate level of data protection. Where personal data is transferred to a third-party service provider located outside the Philippines — for example, certain cloud infrastructure or game software providers — ruby888 ensures that appropriate safeguards are in place, including contractual data transfer mechanisms approved under the Data Privacy Act and its Implementing Rules and Regulations.
ruby888 does not transfer personal data to jurisdictions that do not provide an adequate level of protection without implementing additional safeguards as required by the NPC.
As a data subject under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by ruby888:
To exercise any of these rights, please contact ruby888's Data Protection Officer using the contact details in Section 14. ruby888 will respond to verified requests within thirty (30) days as required by the Data Privacy Act.
The ruby888 platform is strictly intended for adults aged 21 years and above, as required by PAGCOR regulations. ruby888 does not knowingly collect personal data from individuals under the age of 21. If ruby888 becomes aware that personal data has been collected from a person under 21, such data will be immediately deleted and the associated account permanently closed.
If you are a parent or guardian and believe that a minor has registered at ruby888 using false information, please contact ruby888 customer support immediately so that the account can be investigated and closed.
ruby888 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or business operations. Material changes to this Policy will be communicated to registered ruby888 players via email or in-platform notification at least fourteen (14) days before taking effect. The "Last Updated" date at the top of this Policy reflects the date of the most recent revision.
Your continued use of the ruby888 platform after the effective date of any Privacy Policy update constitutes your acknowledgment of the revised terms. If you disagree with any changes, you may request account closure by contacting ruby888 customer support.
ruby888 has appointed a Data Protection Officer (DPO) as required under the Philippine Data Privacy Act. For privacy-related inquiries, access requests, complaints, or to exercise any of your data rights, please contact:
Data Protection Officer — ruby888
Email: [email protected]
Subject Line: Privacy Request – [Your Account Username]
Response Time: ruby888 DPO acknowledges all privacy requests within 5 business days and provides a substantive response within 30 days as required by RA 10173.
If you are unsatisfied with ruby888's response to your privacy concern, you may file a complaint with the NPC. Information on filing complaints is available at the NPC's official website. ruby888 cooperates fully with all NPC investigations.
Your data is safe with ruby888. Join 500,000+ Filipino players and experience casino games, sports betting, and bingo in PHP with GCash payouts. Must be 21+.